Yesterday, China service trade association customer service committee(brief name"Chinese service Wei") released of survey result enunciation, network shopping at convenient consumption of at the same time, also produced to go together polarized sunglasses with to don't in time send and exchange goods dispute many, maintain the rights not easy etc. problem, service level Ji needs an exaltation.
  Chinese service Wei in the near future carried on to 12 well-known B2 C website service dark visit a survey.Investigate a contents to include telephone service, go together with to send service, exchange goods, complain a processing...etc..Involve to evaluate index sign more than 30.
  Service hot-line is with retail a website to carry on the important outlet of direct communication, service complain, search, exchange a goods processing, problem to consult etc. to all need to be carried on through a telephone.The survey discovers that 1220 telephone artificial connection rates in the New Era NBA Hats well-known B2 C website are on the average worth to 64.91% and attain 20 artificial connection rates to 80%ly and only reach to three business enterprises and differ most of business enterprise telephone connection rate not enough 10%, the margin is very obvious.In addition, it is a network to retail the most important service link to go together with to send service, dark visit and discover, there are 7 websites not to provide to add to urgently go together with to send service.29.6%ly adding to urgently go together with to send shopping don't be according to stipulating that the time limit promises completion to add to urgently go together with to send.
 see more:The small building Qi sorting land begs existence
Mother's milk is how to feed us grow